It was found that ‘NexerBit’, a global derivatives exchange, achieved a customer complaint handling rate of 94.1% in the first half of 2022.
According to NexerBit, a global derivatives exchange, on December 5, from January to December 2022, NexerBit's Vietnamese 1:1 Customer Center received 7,400 customer inquiries, and the complaint handling rate reached 94.1%.