Help Center

Frequently Asked Questions

Quick answers about press release distribution, submissions, reports, and account access.

Getting Started

What is a press release?
A press release is a formal announcement shared with media outlets to communicate verified news such as company updates, product launches, partnerships, or industry developments.
How does press release distribution work?
Once your press release is submitted through KJ Newswire, it is reviewed for editorial compliance and then distributed through relevant media channels based on the selected distribution plan.
What are the benefits of distributing a press release?
  • Increases online visibility
  • Strengthens brand credibility
  • Reaches journalists and publishers
  • Supports SEO through content discovery
  • Communicates verified information to a wider audience
How do I get started with KJ Newswire?
  1. Create an account
  2. Choose a suitable distribution plan
  3. Submit your press release
  4. Track publication and reporting after distribution

Press Release Submission

How do I submit a press release?
After logging in, submit your press release by completing the submission form with headline, summary, body content, and contact details. A preview is available before final submission.
What happens if my press release needs revisions?
If the submission does not meet editorial guidelines, you will receive feedback with required changes and can revise and resubmit.
How long does approval and distribution take?
Most press releases are reviewed within one business day. Distribution timelines vary by plan and typically complete within a few working days.
How long will my press release remain available?
Published press releases remain accessible in the KJ Newswire newsroom unless removal is specifically requested.

Press Release Writing

Do you offer guidance for writing effective press releases?

Yes. Recommended best practices include:

  • Writing in a clear, factual tone
  • Avoiding promotional or exaggerated language
  • Using third-person narration
  • Keeping content concise and relevant
  • Focusing on verifiable information
Do you provide press release writing services?
Yes. Professional writing assistance is available for clients who require editorial support.
What types of press releases are accepted?
Corporate announcements, product updates, partnerships, industry insights, and event coverage, subject to editorial guidelines.
Are sample press releases available?
Yes. Published examples are available in the newsroom for reference.

Pricing & Plans

Which press release plan should I choose?
The right plan depends on your distribution goals, target audience, and budget. Standard plans suit general announcements, while advanced options support broader reach.
Can I customize a distribution plan?
Yes. Custom plans are available for businesses with specific requirements.
What is included with each plan?
Each plan includes editorial review, distribution to selected media channels, and a post-distribution report.

Media Assets

Can I include images or multimedia?
Yes. Images and multimedia elements can be included depending on the selected plan.
Is there an additional cost for media assets?
Media inclusions may be subject to plan-specific limits. Additional options can be discussed if required.

Distribution Reports

Will I receive a distribution report?
Yes. Once distribution is complete, a report is available in your dashboard showing participating outlets and publication confirmations.
Does the report include all online mentions?
Reports reflect confirmed partner publications. Some third-party reprints or RSS-based pickups may not be fully tracked.
Can I remove a link from a published press release?
Link removal requests can be submitted through support and are handled on a case-by-case basis.

White-Label Reporting (For Agencies)

Do you offer white-label reports?
Yes. Agencies can request white-label distribution reports with custom branding.
Can branding elements be customized?
Logos, color schemes, and presentation formats can be adjusted to match agency requirements.

Account & Access

I forgot my password. How can I recover access?
Use the “Forgot Password” option on the login page. Instructions will be sent to your registered email address.
Can I use third-party login options?
Supported single sign-on options may be available.

Team Management

Can I add team members to my account?
Yes. Team access can be enabled for collaboration on submissions and account management.
What roles are available?
Different roles offer varying access levels, such as full administration or limited editorial permissions.

Payments & Billing

What payment methods are accepted?
Major credit cards and selected online payment methods are accepted.
Are international payments supported?
Yes. Payments from multiple regions are supported, with currency conversion applied where applicable.

Still need help?

Contact support and we’ll respond as quickly as possible.

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