Quick answers about press release distribution, submissions, reports, and account access.
Frequently Asked Questions
Yes. Recommended best practices include: Contact support and we’ll respond as quickly as possible.
Getting Started
What is a press release?
How does press release distribution work?
What are the benefits of distributing a press release?
How do I get started with KJ Newswire?
Press Release Submission
How do I submit a press release?
What happens if my press release needs revisions?
How long does approval and distribution take?
How long will my press release remain available?
Press Release Writing
Do you offer guidance for writing effective press releases?
Do you provide press release writing services?
What types of press releases are accepted?
Are sample press releases available?
Pricing & Plans
Which press release plan should I choose?
Can I customize a distribution plan?
What is included with each plan?
Media Assets
Can I include images or multimedia?
Is there an additional cost for media assets?
Distribution Reports
Will I receive a distribution report?
Does the report include all online mentions?
Can I remove a link from a published press release?
White-Label Reporting (For Agencies)
Do you offer white-label reports?
Can branding elements be customized?
Account & Access
I forgot my password. How can I recover access?
Can I use third-party login options?
Team Management
Can I add team members to my account?
What roles are available?
Payments & Billing
What payment methods are accepted?
Are international payments supported?
Still need help?
